Cancelling a Lesson

Notice

Outcome

24+ hours in advance

Free reschedule or credit

Less than 24 hours

Lesson forfeited, no credit

No-show

Lesson forfeited, no credit

Make-up lessons must be used within the same month and are subject to teacher availability.

If We Cancel

If we cancel a lesson due to teacher illness or other circumstances, we will offer a make-up lesson or credit toward your next billing period.

Withdrawing from Monthly Lessons

Written notice must be given at least 14 days before the next billing cycle. Fees already paid for the current month are non-refundable once lessons have begun.

Pre-Paid Lesson Packages

Timing

Refund

Before any lessons used

Full refund, less $25 admin fee

After some lessons used

Refund for unused lessons, less $25 admin fee

After 50%+ lessons used

No refund

After School Program

30 days’ written notice is required to withdraw. Current month fees are non-refundable.

Camps (Spring & Summer)

Notice Before Camp Starts

Refund

30+ days

Full refund, less $50 admin fee

15–29 days

50% refund

Less than 15 days

No refund

If we cancel a camp session, a full refund will be issued within 14 business days.

Exceptional Circumstances

For serious illness, injury, or bereavement, please contact us directly. We review these situations case by case and may require supporting documentation.

To request a refund or cancellation:

info@musicschoolcanada.com 

(778) 386-6387

We process all requests within 14 business days.

Summer Camp

🌟 More Than Just Music! 🌟

Join our exciting summer camp packed with music 🎵, sports ⚽, art 🎨, educational activities 📚, friendship 🧑‍🤝‍🧑, outdoor field trips 🛣️, and unforgettable adventures every day. It’s a place where kids can learn, grow, explore their creativity, and make amazing summer memories that last a lifetime.